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Guide · Getting recommended by AI

How to get ChatGPT to recommend your business.

Jon OrezzoliJon OrezzoliUpdated 4 sources

The short answer

There's no form to fill in and no place to buy: OpenAI says placement is not guaranteed. What you can do is let OpenAI's search crawler read your site, say plainly on your own pages what you do, where and for how much, keep your Google and Bing listings complete, and earn real reviews.

I build websites for small businesses, and getting named by ChatGPT is the question I hear most this year. So on 31 October 2026 I asked it 44 questions a business owner might ask before hiring a web designer, signed out, one new chat each, and logged every link in every answer. The rules below come from OpenAI's and Google's own pages, linked as I go. The numbers come from that test.

  • 236

    links in 44 ChatGPT answers about hiring a web designer

    My test, 31 Oct 2026

  • 202

    of those links went to the businesses' own websites

    My test, 31 Oct 2026

  • 18

    went straight to a pricing page

    My test, 31 Oct 2026

01

How ChatGPT finds the businesses it recommends

When a question needs current information, ChatGPT searches the web. OpenAI says it typically rewrites your query into one or more targeted queries and sends them to search providers it partners with. It can also use general location information based on your IP address, so “near me” becomes a city.

Then it answers from the pages that came back and links to them. So the question isn't really “how do I get into ChatGPT.” It's whether the pages it finds say clearly that you're the answer. And OpenAI is plain about the limit: Placement is not guaranteed.

02

Let it read your site

OpenAI runs a crawler for search called OAI-SearchBot. Its advice: we recommend allowing OAI-SearchBot in your site's robots.txt file. Its help page adds that your host or content delivery network has to let OpenAI's published crawler addresses through.

  • Open yoursite.com/robots.txt

    If it says Disallow for OAI-SearchBot, or Disallow: / for every crawler, ChatGPT search can't read you.
  • Ask whoever hosts your site

    Some hosts and security settings block crawlers they don't recognise. Ask whether OpenAI's search crawler gets through.
  • Training is a separate switch

    GPTBot is the crawler for training OpenAI's models. OpenAI says each setting is independent, so you can allow search and block training.

03

Say it plainly on your own pages

In my test, 202 of the 236 links went to the businesses' own websites, not to directories or review sites. The pages ChatGPT linked to said, in plain words, what the business does, who it does it for, where, and often what it costs. Eighteen links went straight to a pricing page.

  • What you do, in your customer's words

    "Roof repair and replacement", not "exterior solutions". The question a customer types is the sentence your page should answer.
  • Where you work

    Name the cities and areas you serve, or say you serve the whole country if you do.
  • What it costs

    A price, a starting price or a range. When the question is "under $1,000", a page that says a number can answer it.
  • Who you're for

    A page for each trade or kind of customer you serve gives a specific question a specific page to land on.

My advice: answer the question at the top of the page

One short paragraph that would make sense read aloud as the answer. That's what gets quoted.

04

Keep your Google and Bing listings complete

OpenAI's help page points to Microsoft's privacy statement among its search providers, and local questions lean on business listings. So fill in both: your Google Business Profile and Bing Places, Microsoft's version. Use the same name, phone number and hours on both and on your website.

05

Reviews and what other sites say

Your own pages say what you do. Other sites say whether it's true. Ask every happy customer for a review, reply to every one, and get listed in the directories for your trade. Never pay for a review or write your own: Google strictly prohibits incentives for reviews, and fake reviews can get a profile suspended.

What it doesn't take

Google says that to appear in its AI features You don't need to create new machine readable files, AI text files, or markup. Be careful with anyone selling a special AI file as the fix.

06

Check it yourself, the way a customer would

  • Sign out, or use a private chat, so ChatGPT's memory of you can't fake a hit.
  • Start a new chat for each question, and ask it the way a customer would: “Who fixes roof leaks in Tampa?”, not your business name.
  • Name the city. ChatGPT guesses your location from your connection, so name your customers' city to see what they see.
  • Open the links. They show you which sites ChatGPT trusts for your trade, and which lists are worth getting onto.

Do it once a month. One answer on one day tells you very little.

07

Where Ninewave fits

Every site I build is written this way: what you do, where and for how much, at the top of the page, with OpenAI's and every other search crawler let in. Website Care includes a monthly check of what Google and ChatGPT say about your business, and your Google profile looked after. I run the same check on Ninewave every Monday.

  • The website: never more than $999

    For small businesses anywhere in the US, live nine days after I have your content.
  • Care: $99 a month

    Required while I host the site, with no minimum term. If you leave, you get a full copy of the code, free.

Every price is on one page. Or just tell me about your business.

Questions

What people ask me

Can I pay to be recommended by ChatGPT?
Not for a place in the answer. OpenAI says ChatGPT ranks search results using multiple factors and that placement is not guaranteed. If someone sells you a guaranteed ChatGPT recommendation, they're promising something OpenAI itself doesn't.
How does ChatGPT decide which businesses to recommend?
When it searches the web, OpenAI says it rewrites your question into one or more search queries, sends them to search providers it partners with, and reads what comes back. It can also use your approximate location from your IP address. Then it answers from the pages it found, with links to them.
Does ChatGPT use Google or Bing?
OpenAI says ChatGPT search sometimes partners with other search providers, and its help page points to Microsoft's privacy statement among them. It doesn't publish a full list, so a complete Google Business Profile and a Bing Places listing are both worth having.
Do I need an llms.txt file or special schema to show up in AI answers?
Google says you don't need new machine-readable files, AI text files or special schema to appear in its AI Overviews or AI Mode. OpenAI's page asks you to allow its search crawler. A clear, well-built website does the work.
Why does ChatGPT recommend businesses in the wrong city?
OpenAI says it can estimate your location from your IP address and add it to the search. So a customer in another state may see different answers from you. When you test it yourself, name the city your customers are in.
How long does it take before ChatGPT mentions my business?
Nobody can honestly give you a date. The first step is being in the search indexes it reads. After that it depends on what the pages say and what other sites say about you.

Sources

  1. OpenAI — Searching the web with ChatGPT — placement not guaranteed; search providers; location
  2. OpenAI — Overview of OpenAI crawlers — OAI-SearchBot and GPTBot
  3. Google — AI features and your website — no special files or schema
  4. Microsoft — Bing Places for Business

OpenAI and Google change these pages often. I read each one on the date at the top; if a rule above has changed, their page wins.

Jon Orezzoli, founder of Ninewave

Want to know what ChatGPT says about your business? Ask me.

Website Care is $99 a month for as long as the site is live with Ninewave. It is what keeps the site hosted, secure and updated, so it is not optional. No minimum term: end it with 30 days' notice, the site comes off our hosting and you get a full export, free.

This is Jon.He builds it, and still answers in year three.